Privacy Policy
Last Updated December 22, 2024
At MediaAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account or use our services, we may collect your name, email address, and billing information.
- User Content: Images, videos, and other content you upload to our platform for processing or editing.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
- Device Information: Details about the device you use to access our services, such as device type, operating system, and unique device identifiers.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, improving, and developing our services
- Processing your transactions and managing your account
- Communicating with you about service updates, new features, or promotional offers
- Responding to your inquiries and providing customer support
- Analyzing usage patterns to improve user experience
- Protecting our services and preventing fraudulent activities
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. User Content that you upload for processing (such as images or videos) is typically deleted from our servers after processing is complete, usually within 24-48 hours.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Sharing Your Information
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who help us operate our business and provide services.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to request deletion of your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may not function properly.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@mediaai.art